Payment in Motion Twin webs

Motion-twin is a Cooperative Production Company created in 2001, inscribed in the Company register of Bordeaux (France, RCS 438602187) and dedicated to multimedia creation.

Motion-Twin is developer and publisher of online casual games (web in French).

Motion-Twin's web games are free. Users can enjoy playing for free every day. It is possible to speed up the progression of the game or of playing for a longer time. This possibility is available through payment. Players who make use of this possibility allows Motion-Twin to cover the running costs of this type of web pages.

All these webs have a partial payment system which is described in this document.

Please note: as stated in the Information for Parents section, access to payment zones in our webs is forbidden to minors without the express authorisation of their parents or legal guardians.

Section 1 – Payment by Premium-rate telephone number

1.1 - What is it?

Premium-rate telephone numbers are for telephone calls during which certain services are provided, and for which prices higher than normal are charged. Unlike a normal call, part of the call charge is paid to the service provider, thus enabling businesses to be funded via the calls.

1.2 - How does it work?

In order to pay by telephone, you only have to dial the phone number shown in the payment page of one of our webs.

Once you have dialled the phone number, a code is spelt out. This code is entered into the payment section of the corresponding Motion-Twin web and thus permits the validation of the purchase.

1.3 - Possible problems

Here are some of the main problems which may arise with the use of audiotel:

  • Code error: contact the technical support at the address given in the web. You can obtain the correct code from the one you that you were given.
  • Lost code: money cannot be returned.

Payment by SMS

2.1 -What is it?

The SMS payment system works by sending a premium-rated short message by mobile phone. The consumer sends a code by sms to a specified number.

2.2 - How does it work?

In order to make a payment by SMS, you only need to enter the code which is shown in the corresponding web and send it to the number indicated in the SMS payment page.

Once the SMS has been sent, you will receive a code by SMS. This code, once validated in the corresponding place, will allow you to validate your purchase.

2.3 - Possible problems

If you lose the code, we cannot return your money. If you do not receive the code immediately, do not worry, it will arrive a little later (possibly due to network congestion).

In general: a code which has been requested always arrives.

Section 3 – Payment by Bank card: Visa / Mastercard...

3.1 – How does it work?

When you choose payment by bank card, you are asked to enter your card number, expiry date and the three digit security code numbers which are on the reverse side of the card.

The form in which you complete this information is sent to our bank (French bank): La Banque Postale. The payment is completely secure.

3.2 - Recommendations...

Here are some recommendations concerning this type of payment:

  • The use of a bank card is strictly forbidden to minors except with the express authorisation of their parents or legal guardians: unfortunately, Motion-Twin does not have the means to confirm parental authorization each time a minor uses our payment service. We strongly request parents to supervise the use that their children make of the Internet (Information for parents).
  • You will NEVER be asked for the pin number of your bank card.
  • Taking into account the problems caused by the theft of a bank card, Motion-Twin has initiated a system which limits the amount and the frequency of use. Bank cards can be locked in order to avoid indiscriminate use. Click on this link for more information: Limitation to bank card payment.

3.3 - Possible problems

If you have a problem, or if someone has used your bank card without permission, you can always refuse payment through your bank.

Sección 4 - Payment by Paypal

4.1 - How does it work?

Paypal is a secure payment system which enables you to pay without entering your bank details. This system has been used worldwide for some years.